Privacy & Personal Care
Tell us which preferences you would like the team to remember for future journeys, and contact us to update them. We treat personal travel details with care. Read the Privacy Policy for how information is handled.
Why travel with us?
Al Jazeera Travel arranges Thailand journeys for guests from the Gulf and travellers seeking Arabic-speaking customer support. Tell us about family needs, privacy, halal dining and prayer breaks so the team can check suitable arrangements before you book.
A Local Thailand Team
A team based in Thailand can coordinate with the people delivering your service. Contact the office when arrangements change so drivers and other staff receive the same update.
Local Experiences
Share what interests you about Thailand, from local food to culture and neighbourhoods. We can review suitable visits and the practical timing with you rather than assume every traveller wants the same stops.
Urgent Support
For urgent help during your booked service, call our hotline at any hour. For planning, changes and written details, contact the team through the website.
Our Service Standards
We value experienced people, fair working relationships and clear service arrangements. Your confirmed plan gives the team a shared reference for the work and the inclusions you have agreed.
Professional Guides
Tell us your preferred language, interests and pace. A guide can explain the places you visit and help coordinate your day; specialist language or subject expertise should be requested before confirmation.
Pace & Flexibility
Tell us how much walking, time at each stop and rest time suits you. We review changes against the booked hours, opening times and route before agreeing a practical plan.
Fair & Clear Service
We value experienced people, fair working relationships and clear service arrangements. Your confirmed plan gives the team a shared reference for the work and the inclusions you have agreed.
Admission & Inclusions
Read the inclusions for your selected service and route. Tours, tickets and transport have different scopes. Extra stops, additional time or optional services should be agreed with the team before the plan changes.
No Forced Shopping
Private tours operated by our team are planned around the agreed itinerary without forced shopping stops. If shopping is part of the day you want, discuss the places and time with us in advance.
Prices & Extra Requests
Read the inclusions for your selected service and route. Tours, tickets and transport have different scopes. Extra stops, additional time or optional services should be agreed with the team before the plan changes.
Safe Driving
Plan enough time for the route, traffic and rest stops. Our transport approach prioritises safe driving; a tight timetable should be reviewed before booking rather than rely on rushing the driver.
Lady Driver Requests
You can request a lady driver in advance. Tell us your date, route and vehicle needs so the team can check availability. The request is subject to confirmation.
Vehicle Care
Vehicle preparation includes time for cleaning and maintenance between assignments. Tell us about luggage or comfort requirements before booking so a suitable vehicle can be arranged.
Tolls & Route Costs
Read the inclusions for your selected service and route. Tours, tickets and transport have different scopes. Extra stops, additional time or optional services should be agreed with the team before the plan changes.
Child Safety
Tell us children’s ages, luggage, walking limits and preferred breaks. We check the seating, timing and requested assistance before confirming your family plan.